When I first came to America, I noticed many governmental organizations are named “services:” The Internal Revenue Service (IRS), the US Postal Service (USPS), the US Citizenship and Immigration Service (USCIS), and others. Conversely, many other countries prefer to use the term “authority” rather than “service.” We do have a few departments that use “authority,” such as the Port Authority.
However, times have changed. If you have dealt with some of those “services,” you don’t feel you are being served. For example, do you feel served when you receive a letter from the IRS? “Wow, I am so glad the IRS sent me a letter. It’s so nice of them! They are so good with math!”
Some departments act like authoritarians and dictators. Some officers are outright rude. A few years ago, I took my father to the immigration office in Newark for an appointment. It was a cold and windy winter morning, but we had to stand outside in line for hours to get in.
My father was over seventy at that time and was not very healthy. I was concerned that he might faint. When we eventually got inside, we saw a vast, warm, empty lobby that could hold ten times the people still lining outside. I thought they kept people out because there was no room to wait inside. It reminded me of dictatorship rather than service.
To American standards, it’s fair to say that those immigrants were treated less than animals because we treat animals much better, but they could do that because those people didn’t have a voice. Power corrupts. Maybe it was just Newark. I tweeted a complaint and was surprised to receive many comments saying they agreed with the situation.
I don’t know if my tweet had any effect at all. The good news is that the immigration service at Newark has improved significantly in recent years, but I am glad I don’t have to go there ever again after becoming a citizen. It was a mockery of the term “service.”
As a nation deeply rooted in Christianity, we practice the “servant leadership” exemplified by Jesus. He said,
“Whoever wants to be first must be last of all and servant of all.” (Mk 9:35).
He set an example by washing the feet of his disciples. Based on this principle, Government officers are supposed to be civil servants. It’s an excellent concept, but unfortunately, it doesn’t prevent power from corrupting them.
We all know that “power corrupts, and absolute power corrupts absolutely.” No matter how we name our organization and mission, power can make us forget our service mentality. Authority can be intoxicating. How can we stay humble as we climb the ladder of power?
Sometimes, I am glad I don’t have a job that gives me much power and authority. I don’t know if I could handle it and not be corrupted by it. But we all aim for greatness to make a difference. So, today, let’s explore the secret to attaining greatness without losing your souls based on this week’s scripture lesson. Let’s begin!
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